FAQ
Where do you ship? When will I get my order?
We ship worldwide!
All orders are typically processed within 1-7 business days. We ship via Canada Post, and delivery times depend on the shipping option you select at checkout. Please note that shipping times may vary depending on postal delays, customs, and holidays.
Canada
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Free Shipping: All Canadian orders ship free via standard lettermail (untracked).
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Tracked Shipping: Available at checkout for an additional cost.
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Estimated Delivery Time: 1–2 weeks.
United States
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Standard Shipping: $5 USD flat rate (tracked).
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Free Shipping: On orders over $75.
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Estimated Delivery Time: 1–4 weeks.
International
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Standard Shipping: Calculated at checkout based on destination.
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Free Shipping: On orders over $75.
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Estimated Delivery Time: Within 4 weeks.
Will I be charged duties on U.S. orders?
All U.S. orders ship from Canada and may be subject to duties. To make the process as smooth as possible, any applicable duties are calculated and applied directly at checkout. This way, there are no surprise fees upon delivery, and your package arrives without delays.
Do you accept returns or refunds?
We do not accept returns. However, if there is a problem with your order, please feel free to contact us at info@jamiepaigedoodles.com or on the Contact Us page, and we will do our best to make it right!
Where are the doodles shipped from?
Montréal, Canada
Can I put my stickers on my water bottle/laptop/etc?
Yes! Our white vinyl and transparent vinyl stickers are made with durable, waterproof, and weatherproof material—perfect for decorating notebooks, planners, laptops, and water bottles. Stickers with special effects (like holographic or metallic) are also long-lasting, though the finishes may show some wear over time on high-touch surfaces.
